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Bathroom Products>

after sales support

The outstanding performance of Kohler products is caused by people's needs, and it is shining with innovation. From the birth of Kohler's first bathtub to today's various products, all are based on people's expectations for life. Kohler strives to be responsible for the future of people with superior performance, adding life to the art.

Installation and acceptance

When you buy good sanitary equipment, the next installation and acceptance is a very important part. We provide a variety of sanitary ware installation tips for your reference. Of course, strictly follow the installation instructions of the sanitary ware to have a comfortable and convenient bathroom space.

Cleaning and maintenance

In order to achieve the best use of bathroom equipment, it is necessary to clean and maintain them. In order to keep your sanitary wares always refreshed, please beautify them regularly.

after-sale warranty

To obtain warranty service, please contact your dealer or contractor, or contact the following Kohler service centers. Be sure to provide all relevant information, including a complete description of the problem, model, color, finish, time of purchase, and seller. Be sure to provide proof of purchase (original sales invoice)

Maintenance charge benchmark

Find a store

You can find the store closest to you through the Find Store function. At the same time, you can go to the store to get professional answers to related questions, after-sales service or maintenance knowledge of related products.

service and support

If you have any questions about product purchase, use, maintenance, etc., you can call the following free service hotline, you will get detailed and satisfactory answers and considerate service.

For mobile users, please dial:

400-820-2628

Landline users please dial:

800-820-2628

8 am to 10 pm, all day from Monday to Sunday. (Except legal holidays)

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